Who is responsible
This website belongs to Carlos Rafael Castro Caceres, operating as a sole proprietor under the business name Carlos Castro Real Estate. Carlos is an independent real estate agent affiliated with Fathom Realty and serves clients in Tennessee and Georgia.
You can reach us at castrocarlos.realtor@gmail.com, at our business phone 615-912-3376, or at the responsible party phone 786-616-0344. Registration address: 524 Tines Drive, Shelbyville, TN 37160.
Information we collect
We collect only the information you voluntarily provide and the minimum technical data required for the website to work:
- Name, email address, and mobile phone number when you complete a form, request a consultation, or agree to receive text messages.
- The content of your messages, questions, or real estate requests.
- General search or investment preferences you share during a consultation.
- Basic technical browser data, such as IP address and pages visited, generated by normal website operation.
How we use your information
We use your information solely to serve you and to meet our professional and legal obligations:
- Respond to your real estate inquiry and follow up on it.
- Coordinate appointments, showings, and calls.
- Send you the information about the buying or investing process you requested.
- Send you text messages when you have given express consent.
- Comply with legal, regulatory, and brokerage obligations.
Text messaging (SMS) and consent
Mobile information will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
SMS consent and opt-in data will not be shared with third parties for any purpose.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Consent is not a condition of purchase of any goods or services.
Who we share information with
We do not sell your personal information. We may share data only with service providers that help us deliver the service you requested (for example, our contact and scheduling platform, our email provider, or the brokerage when a transaction requires it), and when required by law.
These providers may use the information only to deliver the requested service and are required to protect it.
Storage and security
Information is stored on third-party platforms with access controls and is kept only as long as needed to serve you and to satisfy the legal and recordkeeping periods that apply to real estate transactions. We apply reasonable safeguards, although no system can guarantee absolute security.
Your rights
You may request at any time:
- Access to the information we hold about you.
- Correction of inaccurate data.
- Deletion of your data, except where we must retain it by law.
- To stop communications: reply STOP to any SMS or contact us directly.
Minors
This website is not directed to anyone under 18, and we do not knowingly collect information from minors.
Changes to this policy
We may update this policy to reflect changes in our practices or in applicable regulations. The last updated date will always appear on this page.
Google user data and Carlos AI Daily Sources
Carlos AI Daily Sources is Carlos Castro's private productivity assistant, operated personally by the owner. With the owner's explicit Google authorization, it reads selected Gmail messages and Google Calendar events to prepare a private Daily Brief. The integration is read-only: it cannot send email and cannot create, edit, delete, or respond to calendar events.
Access is limited to Carlos's two designated Google accounts and is not offered to the public. OAuth read-only Gmail access is authorized for figocastro@gmail.com, and OAuth read-only Calendar access is authorized for castrocarlos.realtor@gmail.com.
From Gmail, it reads the sender, subject, date, labels and categories, unread state, and message/thread identifiers. It does not persist message bodies or snippets in Daily Sources artifacts.
From Google Calendar, it reads the event title, start and end times, status, timezone, the presence of a location or conference link, and the attendee count. It does not persist event descriptions or attendee identities.
OAuth tokens are stored locally in the macOS Keychain, and Daily Brief artifacts are kept in Carlos's private local runtime. This data is used only to create and maintain the private Daily Brief and to prevent account confusion or staleness, and the tool is used only by Carlos.
Google user data is not sold, is not used for advertising, is not used to train public or third-party AI models, and is not shared with third parties, except for strictly necessary local processing requested by Carlos or where required by law.
Carlos AI cannot send email or modify calendar events. Access can be revoked at any time from the security settings of the corresponding Google Account. Deletion requests can be sent to castrocarlos.realtor@gmail.com.
The use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements.
Contact
Carlos Rafael Castro Caceres — Carlos Castro Real Estate (sole proprietor). Registration address: 524 Tines Drive, Shelbyville, TN 37160. Email: castrocarlos.realtor@gmail.com. Business phone: 615-912-3376. Responsible party phone: 786-616-0344.